Terms of Service

These Terms of Service govern your access to and use of the apartment rental concierge website (the “Website”) operated by proxysynclab.com.

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1) Scope and acceptance

By using the Website, you agree to these Terms of Service. If you do not agree, do not use the Website.

2) Services and information accuracy

The Website provides information and assistance for renting apartments. Listings, prices, house rules, and availability may change at any time.

Nothing on the Website constitutes a guarantee of availability, price, approval, or confirmation of any booking. Availability and booking outcomes are subject to the property owner and final agreement between the parties.

3) No liability for third-party listings and availability

The Website may present information provided by third parties (including property owners or agents). We do not control and do not warrant the accuracy, completeness, or timeliness of such third-party information.

We are not responsible for changes, cancellations, or failures related to third-party availability or booking decisions.

4) Limitation of liability

To the maximum extent permitted by applicable law, proxysynclab.com will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill arising from your use of the Website.

Nothing in these Terms limits liability where such limitation is prohibited by law.

5) Availability of the Website and updates

We may modify, suspend, or discontinue parts of the Website at any time, including for maintenance, security, or operational reasons.

We may update these Terms. Continued use of the Website after changes become effective means you accept the updated Terms.

6) Consumer transactions and distance/online contracting

If your use results in a transaction concluded online or at a distance, the relevant legal framework applies, including the requirements of:

Law of Ukraine “On electronic commerce” № 675-VIII.

Any final terms and conditions will be provided to you during the relevant transaction process.

7) Complaints and out-of-court dispute resolution

You may submit complaints related to the services provided via the Website. We handle consumer complaints in accordance with applicable consumer protection rules and respond within the timeframes required by law.

You can also seek out-of-court dispute resolution mechanisms available under the consumer protection framework.

Law of Ukraine “On consumer protection” № 3153-IX.

For practical instructions, see the contact details in the footer.

8) Personal data, tracking, and transparency

If the Website collects personal data (for example, through lead requests, call requests, tracking identifiers, or IP/device data), such processing is performed with transparency and based on a valid legal ground under Ukrainian law.

Cookie/local storage and tracking that involves personal data processing are handled according to the same legal requirements. The privacy policy describes what data is processed and for what purposes.

Law of Ukraine “On protection of personal data” № 2297-VIІ.

9) Intellectual property

Unless otherwise stated, the Website content, design, and materials are protected by applicable intellectual property laws and may not be copied, distributed, or used for commercial purposes without prior written permission.

10) Contact and complaints (business identity)

If you have questions, complaints, or requests related to your use of the Website, contact us using the details below.

Business name: proxysynclab.com (PE)

Address: 8 Hrushevskoho St, Kyiv, 01008, Ukraine

Email: contact@proxysynclab.com

Phone: +380 971 904 8774

EDRPOU: 96465565

Legal representative: Sara Weber, Managing Director